At DigiSync Creations, we are committed to delivering high-quality app design and development services. Due to the nature of our digital services, refunds are subject to specific conditions outlined below.
For any inquiries, please contact us at:
📧 [email protected]
Once your order is confirmed, you will receive an invoice via email from [email protected], detailing the service breakdown, charges, and payment confirmation.
Payments must be made according to the agreed terms before the project begins.
All transactions are securely processed through trusted third-party payment providers.
Refunds are available under the following conditions:
✅ Full Refund – If the project has not started, the client is eligible for a 100% refund.
🔄 Partial Refund – If work has commenced, a partial refund may be issued based on the progress made.
🚫 No Refund – Once the project is completed and delivered, no refunds will be provided.
🔹 Refunds do not apply to third-party fees, including payment gateway charges, software licensing, or other external costs incurred.
Clients are entitled to revisions as specified in their selected pricing plan.
Additional revision requests beyond the plan’s scope may incur extra charges.
Major project alterations or changes requested after approval may be treated as a new service request and billed separately.
If a project is canceled before work begins, a full refund will be issued.
If cancellation occurs after work has started, the client will be billed for the completed work, and a partial refund (if applicable) will be calculated based on progress.
If the project has already been completed and delivered, no refunds will be issued.
We are dedicated to delivering high-quality results. If you are not satisfied with the outcome, we encourage open communication to resolve concerns through revisions and modifications rather than refunds.
🔹 Clients are responsible for reviewing deliverables and providing timely feedback to ensure that expectations are met.
To request a refund, clients must:
1️⃣ Send an email to [email protected] with their order number, project details, and reason for the refund request.
2️⃣ Refund requests will be reviewed within 5-10 business days, and clients will be notified of the decision.
3️⃣ If approved, the refund will be processed within 7-14 business days to the original payment method.
DigiSync Creations reserves the right to update or modify this Return & Refund Policy at any time. Clients will be notified of significant changes through email or website announcements.
By using our services, you acknowledge and agree to the terms outlined in this policy.
📧 For further inquiries, contact us at [email protected].
DigiSync Creations is a dynamic digital agency dedicated to delivering innovative solutions in app Design and Development.